Our Commitment To Privacy
At BergaMet NA, we are strongly committed to protecting your privacy. You can navigate the majority of our site without giving us any personal information about yourself. However, sometimes we need additional information about you in order to provide the information or services you are requesting. Your privacy is important to us. To protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on every page of our site, particularly at every point where you may opt to provide us your personally identifiable information.
The Information We Collect
This notice applies to all information collected or submitted on the BergaMet NA Web site. We collect information only on “Contact Us” forms where you can ask an BergaMet NA representative to contact you in order to answer questions or provide specific information. The personal information you provide on these forms may include your name, title, company name, address, contact numbers, and email. However, only your name and email are required in order to meet your request.
The Way We Use Information
We store the information you provide about yourself in a secure database in order to provide you with the information, products, and/or services you request. The information is stored for the lifetime of the database unless you request that it be removed. The information you provide us about yourself will be shared with BergaMet NA employees to the extent necessary to accommodate your request. You must consent for us to share your identifiable information with third parties, who would be bound by a confidentiality agreement. For example, if you provide your name, mailing address, telephone and email address and request more information about BergaMet NA services, this information will be shared with appropriate BergaMet NA personnel to fulfill your request. This information will not be shared with any outside third parties without your consent. Finally, unless otherwise excepted below, we would not use your personally identifiable information provided to us online for purposes other than those you requested without also providing you an opportunity to agree or otherwise limit such unrelated purposes.
Except as described above, we will not otherwise use or disclose any of your personally identifiable information, except to the extent reasonably necessary: (i) to correct technical problems and malfunctions and to technically process your information; (ii) to protect the security and integrity of our Web site; (iii) to protect our rights and property and the rights and property of others; (iv) to take precautions against liability; (v) to the extent required by law or to respond to judicial process; or (vii) to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety, as applicable.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we do not collect or maintain information at our Web site from those we know are under 13 years of age, and no part of our Web site is structured to attract anyone under 13.
How You Can Access or Correct Your Information
You may update or remove the information you provided to us by contacting us – see “How to Contact Us” below. To protect your privacy and security, we will also take reasonable steps to verify your identity before updating or removing your information. The information you provide us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business. Information stored as part of this backup process will be deleted in due course on a regular schedule.
Links To Other Websites
Our Web site may contain links to other Web sites. You should carefully review the privacy policies and practices of other Web sites, as we cannot control or be responsible for their privacy practices.
Notification Of Changes
How To Contact Us
Terms & Conditions
Please take a few minutes to review these Terms and Conditions. Your purchase of products from us constitutes your agreement to these Terms and Conditions.
These Terms and Conditions May Change – Bergamet NA reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site.
We accept orders via our website at BergaMet NA and accept payment with the following credit cards only: Visa, MasterCard, American Express and Discover. Credit card orders must include the account number, the account name on the card, along with the billing address (for credit card verification), expiration date and security code on the back of the card. Credit card orders are pre-authorized for payment before shipments are packed; credit cards are billed at the time of shipment.
Sales tax will be charged for orders in the states of South Dakota and Nevada in the United States, the current sales tax rate will be determined by your shipping address.
Standard Shipping and Processing Charges
Our shipping and processing charges are intended to compensate our company for the cost of processing your order, handling and packing the products you purchase and delivering them to you. Therefore, we have a flat rate shipping charge for each order. All orders are shipped in the United States are sent USPS Priority Mail. Orders typically arrive in 4-6 business days from order date
Standard Order Processing
Orders are processed and shipped within 3 days once the order is received. We make every effort to maintain inventory to fill orders as quickly as possible, however occasionally an item(s) may become oversold and result in a backorder. We will ship the available portion of your order and ship the backordered item(s) as they become available.
We will happily exchange or refund any unopened bottles with 21 days of receipt of purchase. All returns for reason other than defect or damage are subject to a 25% restocking fee plus all freight charges. Due to health and safety reasons we cannot issue refunds on opened bottles.
Defective Product – Any product that is received with defect in material or workmanship may be returned for exchange within 3 days of receipt. Please return the item in its original unused condition and in the original packaging. Please contact customer service.
A replacement will be shipped immediately.
Damaged Product – Any product that is received with visible damage must be noted by the delivery service upon receipt.
Any concealed damage must be reported to our customer service department within 3 days of receipt.
We cannot accept returns for any reason without a Return Authorization issued by our customer service department.
All returns for reason other than defect or damage are subject to a 25% restocking fee plus all freight charges.
Please be aware that we cannot be responsible for any damage that is caused by you or an animal companion to any product.
We cannot honor return or exchange for any merchandise that has been used, or is not in its original, new condition.
Return Instructions – Ship the unused item to the following address:
6445 S Tenaya Way
Las Vegas NV 89113 USA
1 855 556 2131
BergaMet NA warrants to the original purchaser all products to be free of defect in material and workmanship.
No warranty is given or implied for durability of use or longevity as use conditions vary greatly.
BergaMet NA shall be held harmless from all damages and injury resulting from the use of our products.
From time to time there may be information on our Web Site or in our catalog that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. BergaMet NA reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).
This Web site is a resource which is intended, but not promised or guaranteed, to be correct, complete and current. All information on this Web site is subject to change without notice. The information that appears on this Web site has been compiled in good faith by BergaMet NA solely for the purpose of providing information about BergaMet™ . BergaMet NA makes no commitment and disclaims any duty to have this material updated at all times.
BERGAMET NA AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION FOR ANY PURPOSE. ALL INFORMATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. BERGAMET NAAND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. IN NO EVENT SHALL BERGAMET NAAND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE INFORMATION.
BergaMet NA does not accept responsibility for other organisations, businesses, and private persons that may provide information on this Web site. Any links on this Web site may let you leave the BergaMet™ Web site. The linked sites are not under the control of BergaMet NA and BergaMet NA is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. BergaMet NA is providing these.